Raeda

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Privacy Policy

This Privacy Policy (“Policy”) applies to Raeda, and All Pro Support LLC dba Raeda (“Company”) and governs data collection and usage. For the purposes of this Policy, unless otherwise noted, all references to the Company include raedafleet.com. The Company application is a Hourly and Daily Vehicle Rental application. By using the Company application, you consent to the data practices described in this statement.

I. Collection of Your Personal Information

In order to better provide you with products and services offered, the Company may collect personally identifiable information, such as your:

  • First and last name
  • Mailing address
  • Email address
  • Phone number
  • Drivers License

If you purchase the Company’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

The Company may also collect anonymous demographic information, which is not unique to you, such as your:

  • Age
  • Gender

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We may also gather additional personal or non-personal information in the future.

II. Use of your Personal Information

The Company collects and uses your personal information in the following ways:

  • to operate and deliver the services you have requested.
  • to provide you with information, products, or services that you request from us.
  • to provide you with notices about your account.
  • to carry out the Company’s obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • to notify you about changes to our raedafleet.comRaeda or any products or services we offer or provide through it.
  • to maintain the security of the Company’s services and prevent fraud or misuse.
  • to comply with applicable laws, regulations, legal processes, or governmental requests.
  • managing reservations, verifying driver eligibility, processing payments, and providing customer support..
  • in any other way we may describe when you provide the information.
  • for any other purpose with your consent

The Company may also use your personally identifiable information to inform you of other products or services available from the Company and its affiliates.

III. Biometric Information

We may collect biometric information about you, such as facial recognition data, fingerprints, voiceprints, or other biometric identifiers, in connection with certain services or features you elect to use. Biometric data is collected and used only with your consent, to provide and improve relevant features, to protect against fraud, and as otherwise permitted by applicable law.

We will retain biometric data no longer than necessary for the purposes for which it was collected or as required or permitted by law. We take reasonable and appropriate safeguards to protect biometric information from unauthorized access, use, and disclosure.

IV. Sharing Information with Third Parties

The Company does not sell, rent, or lease its customer lists to third parties.

The Company does not sell sensitive personal data to third parties.

The Company does not sell biometric data to third parties.

The Company may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the Company, and they are required to maintain the confidentiality of your information.

The Company may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Company or the site; (b) protect and defend the rights or property of the Company; and/or (c) act under exigent circumstances to protect the personal safety of users of the Company, or the public.

Notwithstanding anything else in this Policy, mobile phone numbers, text messaging opt-in data, and consent are not shared with third parties or affiliates for marketing or promotional purposes. See Section XI (Text Messaging (SMS) Program) below.

V. Opt-Out of of Personal Information to Third Parties

In connection with any personal information we may to a third party for a business purpose, you have the right to know:

You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to opt out of the __________ of your personal information. If you exercise your right to opt out of the sale or disclosure of your personal information, we will refrain from selling or disclosing your personal information, unless you subsequently provide express authorization for the sale or disclosure of your personal information. To opt out of the sale or disclosure of your personal information, visit this web page __________.

VI. Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

  • Delete your personal information from our records; and
  • Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, and provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
  • Debug to identify and repair errors that impair existing intended functionality;
  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
  • Comply with the California Electronic Communications Privacy Act;
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
  • Comply with an existing legal obligation; or
  • Otherwise, use your personal information internally in a lawful manner that is compatible with the context in which you provided the information.

VII. Data Security and Breach Notification

The Company maintains reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, acquisition, disclosure, or use. In the event of a security incident involving personal information, the Company will promptly investigate the incident and provide notice to affected individuals and, where required, to applicable regulatory authorities in accordance with applicable law.

The Company will provide any required notice in the manner and within the timeframes prescribed by applicable law.

VIII. Children Under 13

The Company does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of 13, you must ask your parent or guardian for permission to use this platform.

IX. Disconnecting Your Company Account From Third-Party Websites

You will be able to connect your Company account to third-party accounts. BY CONNECTING YOUR COMPANY ACCOUNT TO YOUR THIRD-PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD-PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. You may disconnect your account from a third-party account at any time. by logging into their identity provider and removing the Raeda app from connected apps

X. Email Communications

From time to time, the Company may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from the Company, you may opt out of such communications by clicking the unsubscribe link included in each marketing email or by contacting us at info@raedafleet.com. Transactional emails about your account, reservations, and payments are not marketing communications and will continue while you have an account.

XI. Text Messaging (SMS) Program

Program description. Raeda (All Pro Support LLC dba Raeda) operates a text messaging program for account security and rental service notifications. If you provide your mobile phone number and agree to receive text messages (for example, when you sign up or sign in to the Raeda application or website), you consent to receive text messages from Raeda at that number. These messages may include one-time verification (sign-in) codes, reservation and trip notifications, and notices of charges to your account such as tolls, vehicle charging, and incidentals. We do not send marketing or promotional text messages.

Message frequency and cost. Message frequency varies based on your account activity. Message and data rates may apply, depending on your wireless carrier and plan. Wireless carriers are not liable for delayed or undelivered messages.

Opting out and help. You can opt out at any time by replying STOP (or QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE) to any message. After you opt out, you will receive one message confirming your request and no further text messages unless you opt in again by replying START. Because verification codes are sent by text message, opting out may prevent you from signing in with your phone number; you may use another available sign-in method or contact us. For help, reply HELP to any message, email info@raedafleet.com, or call (855) 402-7368.

How we use and share mobile information. We use your mobile phone number and text messaging opt-in information only to send you the messages described above, to respond to you, and to operate and secure the service. We share this information only with service providers who deliver text messages on our behalf, such as our messaging platform provider and wireless carriers, and they may use it only for that purpose. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. All of the categories of sharing described elsewhere in this Policy exclude text messaging originator opt-in data and consent. We may disclose information when required by law, regulation, or legal process.

XII. External Data Storage Sites

We may store your data on servers provided by third-party hosting vendors with whom we have contracted.

XIII. Changes to This Statement

The Company reserves the right to change this Policy from time to time. For example, when there are changes in our services, changes in our data protection practices, or changes in the law. When changes to this Policy are significant, we will inform you. You may receive a notice by sending an email to the primary email address specified in your account, by placing a prominent notice on our application, and/or by updating any privacy information. Your continued use of the application and/or services available after such modifications will constitute your: (a) acknowledgment of the modification of this Policy; and (b) agreement to abide and be bound by this modified Policy.

XIV. Contact Information

The Company welcomes your questions or comments regarding this Statement of Privacy. If you believe that the Company has not adhered to this Statement, please contact the Company at:

All Pro Support LLC dba Raeda
500 E 4th St #443
Austin, Texas 78701

Email Address:
info@raedafleet.com

Phone number:
(855) 402-7368

Effective as of September 30, 2026